Starting Out
Contact
503.475.6927
Menu
Payment Policy and Shipping Rates
Welcome to our secure shopping cart with PayPal. You do not need to be a member of Paypal to use our shopping cart.
Payment Options
We use PayPal to process your credit card safely and securely. You do not need to be a member of PayPal to purchase.
Shipping Rates and Policies
We use United States Postal Service Flat Rate Mail. Shipping is a flat fee of $9.00. At this time we do not ship outside of the United States through the internet. You may contact us by e-mail or phone if you live elsewhere. Thank You.
Returns and Replacements
To make a return, please contact Dzialo Skin Care at contactus@dzialoskincare.com and ask for a return. Enclose a note with the original invoice and the reason for the return. Re-package the item(s) in the original carton.
Customer Service
I appreciate all your comments and suggestions. You can reach us by phone at: 503.223.8901 or contactus@dzialoskincare.com.
Returns:
Send the return to Dzialo Skin Care 1435 N.W. 23rd Ave., #101 Portland, Oregon 97210. Keep accurate records of your shipment until you have received your credit or new merchandise. Please note that shipping charges are non-refundable. You are responsible for shipping charges on returned items. Upon receipt of your return, your refund will be processes within 2 weeks. If the original order was purchased via credit card, we will contact you (as we do not keep credit card information on file) so your refund can be credited to your original credit card account. We do not issue refunds or credits on opened or used merchandise.
International Orders:
Should you wish to make a purchase for international shipment, please contact us directly at contactsus@dzialoskincare.com and we will be happy to make arrangements for your order.